AI Voice Assistant
Built for businesses that take orders and payments over the phone. It answers calls, handles product questions, takes the order, and processes payment in real time — any hour a customer decides to call.
Sound familiar?
- Customers hang up rather than leave a voicemail
- Peak-hour calls get missed because every line's already busy
- Orders taken over the phone still need to be manually re-entered somewhere else
WHAT YOU GET
Built around the way you actually work.
Zero hold time
Answers every call immediately, even during peak hours.
Live order taking
Takes orders and processes payment during the call itself.
Product & service Q&A
Handles real questions about what you offer, hours, and pricing.
Multi-line capacity
Handles simultaneous calls without a queue.
Call transcripts & recordings
A full record of every call for training and quality checks.
Seamless escalation
Passes to a human instantly when a call needs one.
HOW IT WORKS
From first call to live.
01
Connect
Set up on your existing business phone number.
02
Train
Configured on your menu, pricing, services, and order/payment flow.
03
Go live
Starts answering calls immediately.
04
Refine
Ongoing tuning as call patterns and offerings change.
QUESTIONS
What people ask before starting.
Can it take payments?
Yes — integrated with the payment processor you already use.
What if a customer wants a human?
It escalates immediately, with full context passed along.
Does it work with our existing phone number?
Yes — no need to change your published number.
How natural does it sound?
Conversational and tuned to your business — most callers don't notice.
What does it cost?
Scoped to call volume and the complexity of your order/payment flow.
SET A COURSE
Let's talk about ai voice assistant.
A short call is enough to tell whether we're the right fit — no decks, no sales process.
hello@northpointedigital.com